ServiceNow Technical Consultant

Company Description

We at ZylaByte specialize in Staff Augmentation and Consulting Services across ServiceNow and Quantum Computing vendor portfolios. Our unique quick-start solutions are designed to empower IT operations teams with the efficiency, stability, and top performance in the delivery of business services. We make it our mission to constantly evolve how we work and the service we provide to make sure we always deliver sustainable industry leading best practices for our clients.

  • Certified and experienced consultants and thought leaders
  • Emphasis on best practices, lessons learned and strategic guidance
  • Supporting clients across North America
  • Unique offerings such as quick-start and upgrade factory

Job Description

ZylaByte is seeking a ServiceNow Technical Consultant to become a part of our fast-growing professional services business. Primary responsibilities for this position are the delivery of current services for our clients as well as enhancing and growing service delivery capabilities within our company. Our intent is to usher in the next era of transformation, digitization, automation, and partner expectation, all with and at the speed of NOW.

Who are we looking for?

  • Able to support the delivery of consulting services to install, configure, and integrate software products from ServiceNow for our clients.
  • Develop custom software solutions as required through scripting and software development.
  • Prepare technical documentation as specified in customer contracts and as internally required.
  • Support the development and growth of the services delivered by ZylaByte.
  • Student or graduate software engineer, computer science.
  • Scripting experience, JavaScript would be an advantage.
  • Strong communication skills – communicate clearly and concisely.
  • Deliver projects on customer premise or remotely as required. Most engagements are remote.
  • Knowledge in IT Operations Management, Service Management, and ITIL foundation is critical.
  • Provide value-based assessments and workshops to help the customer maximize business results from ServiceNow software.
  • Excellent verbal and written communication skills required.
  • Positive and proactive approach at every level.

Additional Information

  • Role: Technical Consultant
  • Location: Central time based
  • Job Status: Contract
  • Start Date: ASAP
  • Mode of interview: Zoom/Teams




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Melbourne, Australia
(Sat - Thursday)
(10am - 05 pm)

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